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If you have any questions regarding our use of your Personal Information, or you would like to exercise any of your rights, please contact our DPO at DumarcaDataprotection jpj.

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I have made use of this on many occasions. These badges are rewarded when you complete a certain amount of levels.

All up there are 50 levels to complete and 9 badges to get. Apart from the email and phone support they also have live chat which are very helpful and their email support is great in that you will get a reply within a few hrs max.

I have never been given free spins at this site, instead they will offer you free spins for as little as 10 coins which you only need to login to get.

Everything went very smoothly, they processed the visa request in about 4 hours and then it took another 4 days to reach my account. One thing I forgot to mention in my review, which is pretty unique is their guaranteed winnings promotion: Really great people, would recommend highly.

How could I go mad with a casino that consists of many games and software? The background of their website, the whole setup, everything about it is very appealing!

It is like going to a amusement park, a fine restaurant, the casino and finally the hotel in that specific order. Vera John is basically those websites you would find without a download version casino like Pamper Casino.

Although this may be the situation but the good news is all their games from Blackjack, Progressive slots, video slots and the like are all available on their website.

Instant play my friends! The bad news is they do not have a download version. One last piece of bad news which most of you are probably aware of at almost every casino is the rule that states,"No US players".

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Im Bereich der Tischspiele werden ebenfalls spannende Games offeriert. If you would like to exercise any of your rights then you can do so by contacting us as described below.

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This means that we may have to refuse your request or may only be able to comply with it in part. Where you make a request in respect of your rights we will require proof of identification.

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Live chat FAQ Contact us. General info Our mobile apps. By accessing and using the Website, you agree to be bound by these Terms and Conditions.

These Terms and Conditions apply to all gaming with us via any device, including downloadable applications on a mobile device. It is important that you review these Terms and Conditions carefully.

If you do not agree to be bound by these Terms and Conditions, please do not use the Website. Dumarca will notify you of any significant updates to these Terms and Conditions before they come into effect, and the next time you log in to your account you will be required to accept the revised Terms and Conditions to continue playing on the Website.

If you do not agree to be bound by the updated Terms and Conditions, you should close your account and withdraw any available balance. We may make minor changes to these Terms and Conditions from time to time, and you are advised to review these Terms and Conditions, together with the specific Rules for each game you choose to play, regularly in order to remain up to date with any changes.

You can easily identify whether these Terms and Conditions have changed by referring to the [version number and] date of the current Terms and Conditions stated at the top of this page.

Account opening and verification checks 2. You must be of legal age 18 years of age or older if required in the jurisdiction where you live to open and make use of an account with us.

You must also be of mental capacity to take responsibility for your own actions and to enter into an enforceable contract with us.

If we have reasonable grounds to believe that any account is being operated by anyone under the age of 18, the account will immediately be closed and all funds deposited will be returned to the minor less any winnings already paid out.

The availability of the Website in any particular jurisdiction does not constitute an offer or invitation by Dumarca to use the services offered by the Website.

You must not mask, disguise, anonymise or hide your IP i. S are not allowed to open an account. We do not permit accounts to be opened by, or used from, Users based in certain jurisdictions including the U.

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We may also carry out telephone verification with you. Such information will be processed in accordance with our Privacy Policy. Neteller that corresponds to the payment method.

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Use of your account 3. Users holding two or more accounts for any reason should inform us without delay. If we identify any User with more than one account, we will close any duplicate account s and return any withdrawable funds.

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We are entitled to assume that all play on your account is from you. Should you notice any mistakes, you should immediately notify Dumarca so that it can be reviewed and rectified as necessary.

Dumarca will have no obligation to return fees deducted in this way as they are no longer considered to be customer funds once they have been deducted.

Fees on inactive accounts can bring your account balance to zero. The company shall also reserve the right to use the dormancy fees to fund responsible gaming endeavours.

Administrative fees shall only be refundable upon proof of a health impediment during such inactive period. In the event that we identify, or have reasonable grounds to believe, that a payment method does not belong to you, we reserve the right to close your account and void any winnings arising from the relevant deposit s.

In the case of deposits via credit and debit cards, you may be requested, in our reasonable discretion, to submit a copy of the front and back of the relevant credit card showing only the first six and last four digits on the front, and hiding the CVV2 number from the back.

In the event of insolvency, your funds are therefore protected. In circumstances where we reasonably believe that you are depositing money without any intention to enter into a gambling transaction, we may investigate your account in accordance with these Terms and Conditions.

All gambling transactions are entered into at your own discretion. Accordingly, you should not in any way treat Dumarca as a financial institution.

It is your responsibility to maintain sufficient funds in your account, and to stake your funds accordingly. Gambling transactions will not be confirmed if there are insufficient funds in your account.

We reserve the right to void any stake which may be inadvertently placed or accepted if your account does not have sufficient funds to cover the whole of the stake.

If we request information on your source of funds, you must provide the information within 28 days. If you do not provide the requested information within the period given, we may restrict your account until the information has been provided and verified by us.

Dumarca may, acting reasonably, restrict or close any account where the response to such requests is not satisfactory. We may also pass on such information to any relevant authority if required to do so by applicable laws.

If, prior to us becoming aware of the error, you have withdrawn funds that do not belong to you, without prejudice to any other remedy and action that may be available to us by law, the mistakenly paid amount will constitute a debt owed by you to Dumarca.

In the event of an incorrect crediting, you should notify Dumarca immediately by email. Depending on the promotion, these bonus funds may be convertible to real money after fulfilling a specific set of criteria for the promotion.

Please refer to specific Promotional Terms. Unfortunately MasterCard does not currently facilitate this functionality.

Further external banking processing fees may apply from time to time which may be outside of our control. For further information please see here.

Complaints and Dispute Resolution 5. Dumarca will review any queried or disputed transaction promptly. If you do not agree with the decision made by our Customer Services team, you can escalate this complaint to the Customer Support Manager at complaints verajohn.

The ODR platform will aid in the resolution of your complaint by facilitating communications between parties. Please note that in the event you may have any claim or dispute where you are not residing in the United Kingdom you may direct any unresolved complaints directly to the MGA Malta Gaming Authority: You can do this online, by visiting the Limits sections of your account, or by contacting Customer Services.

In asking us to exclude you, you acknowledge and agree that we will suspend your account and prevent you from gambling on the Website for the period requested.

Applying a self-exclusion will not affect any pending withdrawal, unless verification documents are requested in line with our Know Your Customer process.

The self-exclusion will be applied to all websites operated by Dumarca. You are able to extend the self-exclusion to our Group. There may be a short delay in applying the self-exclusion to websites operated by other members of our Group.

Please note that the self-exclusion will not apply to websites not listed within our group, as those companies are not members of our group. If, after a reasonable period, we are not able to return your withdrawable funds because, for example, we are not able to contact you , we may donate the relevant amount to a charity of our choice.

Bonuses may expire during the suspension of your account; we cannot reinstate any expired bonuses once the account is re-activated. Any request to remove the self exclusion after the specified period has expired will be subject to a "cooling off" period, after which your account will be re-activated.

If you wish to extend the Self-exclusion, you can do so by contacting Customer Support. We will take all reasonable steps to ensure that self-excluded accounts do not receive any marketing material from us.

However, there may be a short delay between your self exclusion and marketing materials being stopped. Self-excluding from our Website will not affect your marketing preferences with third parties, including with advertising websites or other third party affiliates over which we have no control.

We strongly recommend that you contact any such parties and opt out from receiving any marketing material from them. We also recommend you consider self-excluding from any other online gaming operators with which you have an account if you have not self-excluded via GAMSTOP.

You should not attempt to open an account on any website operated by Dumarca or any other member of its group whilst you have opted for self-exclusion.

Any accounts found to be in use of a self exclusion agreement will be closed as soon as such use is discovered. On confirming the Time-Out, your account will be immediately suspended and it will not be possible to log in until the selected duration has expired.

Limits set on your account are not extended to any other account you may hold with Dumarca. You will have the option to apply limits to all websites operated by members of our group, to extend your limits please contact us.

Closure via customer support will be implemented within 24 hours and you will receive a confirmation via e-mail. You remain responsible for any activity on your account between the time of your request and the closure of the account.

If, after investigating, we reasonably believe that you were engaging in one of the above activities, we will close your account.

We may also close your account in the following circumstances: We may provide your personal information to a third party investigating your activity or account as set out in our Privacy Policy.

Specific Rules for casino games 8. It is your responsibility to make sure that all details of the gambling transaction are correct.

The RNGs has been tested and verified for randomness by approved independent third parties. Limitation of Liability 9.

The Website and the games are provided without any guarantees, conditions or warranties as to their accuracy, whether express or implied.

Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen.

We will not be in breach of these Terms and Conditions, nor be liable for delay in performing, or failure to perform, any of our obligations under these Terms and Conditions, if such delay or failure results from: If you use the Website for any commercial or business purpose, we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

Dumarca will not be liable for any loss that User may incur as a result of such unavailability. Dumarca will aim to restore the service as soon as reasonably possible.

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